Pang Yan Shen

AEON Credit Service (M) Berhad

• Managed AIOps initiatives by deploying GenAI and ML workloads on Amazon EKS using Kubernetes manifests and containerized workloads.
• Translated complex business requirements into scalable technical specifications, deploying end-to-end BI solutions and reporting tools.
• Extracted and processed structured and unstructured datasets to support analytics and business needs.
• Performed data cleaning, transformation and exploratory analysis using SQL and Python to support operational and analytical use cases.
• Designed and maintained interactive Power BI dashboards and reports that delivered actionable insights to management and business stakeholders.
• Built and managed scalable AWS environments using Terraform, automating provisioning across VPCs, EKS clusters, EC2, IAM, S3, and RDS.
• Developed reusable Terraform modules to standardize infrastructure configurations and environment setup across multiple projects.
• Integrated AWS services into automated, end-to-end cloud workflows that improved operational efficiency and reduced manual intervention.
• Maintained CI/CD pipelines using AWS CodePipeline, CodeBuild, and CodeDeploy to streamline application releases and infrastructure updates.
• Implemented observability and monitoring by integrating Dynatrace, CloudWatch, and SIEM tools into the cloud environment to enhance reliability and security posture.
• Developed event-driven architectures with Lambda and EventBridge to support real-time notifications, system automation and cross-service integrations.
• Collaborated with Data, DevOps and IT Security teams to troubleshoot cloud resources, refine IAM roles and policies, and align environments with AWS best practices.